Terms and Conditions

§1 Validity for entrepreneurs and definitions

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations on the conclusion of a contract apply to orders placed via our online shop https://www.vanoglasses.de.

(2) In the event of a contract being concluded, the contract is concluded with

(3) The presentation of goods in our online shop does not constitute a legally binding offer on our part, but merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) The following regulations apply to orders placed in our online shop: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order is placed in the following steps:

Before submitting the order, the consumer can return to the website where the customer's data is recorded and correct input errors or cancel the ordering process by closing the internet browser by pressing the "Back" button contained in the internet browser he is using after checking his data. We immediately confirm receipt of the order by an automatically generated e-mail ("Order Confirmation"). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: We store the contract text and send you the order data and our General Terms and Conditions by e-mail. You can view the General Terms and Conditions at any time at https://b1vdz0y6i1nc4kjs-87480631645.shopifypreview.com/pages/agb. You can view your past orders in our customer area under My Account -> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The prices stated include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying by advance payment, PayPal, credit card (Visa, Mastercard, American Express).

(3) If the consumer has chosen payment by advance payment, he undertakes to pay the purchase price immediately after conclusion of the contract.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate dispatch. Delivery will then take place within 14 working days at the latest. The period for delivery begins in the case of advance payment on the day after the payment order has been placed with the bank commissioned with the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item passes to the buyer upon delivery of the item, even in the case of a distance purchase.

§5 Retention of title

We reserve title to the goods until full payment of the purchase price.

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§6 Right of withdrawal for customers as consumers:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not mandatory.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

We bear the cost of returning the goods.

Financed transactions

If you have financed this contract with a loan and you revoke the financed contract, you are no longer bound by the loan agreement either if both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing. If the loan has already been paid to us when the revocation or return becomes effective, your lender takes over our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the present contract is for the acquisition of securities, foreign exchange, derivatives or precious metals.
If you want to avoid a contractual commitment as much as possible, revoke both contractual declarations separately.

End of the cancellation policy

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§7 Withdrawal form

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

(*) Delete as appropriate.

§8 Warranty

The statutory warranty regulations apply.

§9 Code of Conduct

We have submitted to the codes of conduct of the following institutions:

Euro-Label Germany
EHI-EuroHandelsinstitut GmbH
Spichernstraße 55
50672 Cologne

You can access the Euro-Label Code of Conduct by clicking on the Euro-Label seal on our website or at http://www.euro-label.com.

and

Trusted Shops GmbH
Colonius Carré
Subbelrather Straße 15c
50823 Cologne

You can access the Trusted Shops Code of Conduct by clicking on the Trusted Shops seal on our website or at www.trustedshops.de.

§10 Contract language

Only German is available as the contract language.

Status of the GTC Jun.2024