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Data protection

 

  • General Information

  • This privacy policy contains detailed information about what happens to your personal data when you visit our website www.vanoglasses.de. Personal data is any data that can be used to identify you personally. We strictly adhere to legal regulations, especially the General Data Protection Regulation ("GDPR"), when processing your data, and we attach great importance to ensuring that your visit to our website is absolutely secure.

  • Controller

The data controller responsible for the collection and processing of personal data on this website is:

vano Glasses c/o GAM

Pappelallee 64

10437 Berlin


  • Cookies
  • To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your device. Cookies cannot execute programs or transmit viruses to your computer system.
  • Cookies that are necessary for carrying out the electronic communication process or for providing certain functions requested by you are stored on the basis of Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, they are treated separately in this privacy policy.
  • Most of the cookies we use are "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.
  • You can set your browser to inform you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may limit the functionality of this website.

  • Newsletter

  • If you have expressly consented, we will regularly send our newsletter to your email address. To receive our newsletter, you must provide us with your email address and then verify it. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
  • The data provided during newsletter registration will be processed exclusively on the basis of your consent according to Art. 6 Para. 1 lit. a GDPR. You can withdraw your consent at any time. To withdraw consent, simply send an informal email or unsubscribe via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations carried out before the withdrawal remains unaffected by the withdrawal.
  • Data entered for setting up the subscription will be deleted upon unsubscription. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

  • Contact Form

  • If you contact us by email or via a contact form, transmitted data, including your contact details, will be stored to process your request or to be available for follow-up questions. This data will not be shared without your consent.
  • The data entered into the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your already given consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
  • Data transmitted via the contact form will remain with us until you request its deletion, revoke your consent for storage, or the need for data storage no longer exists. Mandatory legal provisions - in particular retention periods - remain unaffected.

  • Storage Duration of Comments

  • Comments and related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.

  • Customer Account

  • When you open a customer account, you agree that your inventory data such as name, address, email address, and bank details, as well as your usage data (username, password), will be stored. This allows you to order from us using your email address and personal password.

  • Online Payments

  • If you order goods or services in our online shop, it is necessary for the fulfillment of the contract that you provide your personal data required for processing your order. The mandatory information required for contract processing is specially marked. Depending on the chosen payment method, the data required for payment processing will be forwarded to the corresponding payment service providers. Your data is processed on the legal basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.
    1. Amazon Payments

      We use Amazon Payments, an online payment service, on our website. The service provider is the American company Amazon.com Inc. For Europe, the company Amazon Payments Europe S.C.A., 38 Avenue J.F. Kennedy, L-1855 Luxembourg is responsible.

      Data processing is mainly carried out by Amazon Payments. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other Amazon services where you have a user account.

      You can find more about the data processed through the use of Amazon Payments in the Privacy Policy at https://pay.amazon.de/help/201212490.

    2. Apple Pay

      We use Apple Pay, an online payment service, on our website. The service provider is the American company Apple Inc., Infinite Loop, Cupertino, CA 95014, USA.

      Data processing is mainly carried out by Apple Pay. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other Apple services where you have a user account.

      You can find more about the data processed through the use of Apple Pay in the Privacy Policy at https://www.apple.com/legal/privacy/de-ww/.

    3. giropay

      We use the online payment provider giropay on our website. The service provider is the German company paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main, Germany. You can find more about the data processed through the use of giropay in the privacy policy at https://www.giropay.de/rechtliches/datenschutzerklaerung/.

    4. Google Pay

      We use the online payment provider Google Pay on our website. The service provider is the American company Google Inc. For Europe, the company Google Ireland Ltd., Gordon House, Barrow Street Dublin 4, Ireland is responsible for all Google services.

      Data processing is mainly carried out by Google Pay. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other Google services where you have a user account.

      You can find more about the data processed through the use of Google Pay in the Privacy Policy at https://policies.google.com/privacy.

    5. Klarna

      Our website enables payment via Klarna. The provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

      When paying with Klarna (Klarna Checkout solution), Klarna collects various personal data from you. Details can be found in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/.

      Klarna uses cookies to optimize the Klarna Checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

      The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the fulfillment of a contract). You can withdraw your consent at any time. Data processing operations that occurred in the past remain effective upon withdrawal.

    6. Mastercard

      We use the payment service provider Mastercard on our website. The service provider is the American company Mastercard Inc. For Europe, the company Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium is responsible.

      Data processing is mainly carried out by Mastercard. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other Mastercard services where you have a user account.

      You can find more about the data processed through the use of Mastercard in the Privacy Policy at https://www.mastercard.de/de-de/datenschutz.html.

    7. PayPal

      We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. For Europe, the company PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg is responsible.

      Data processing is mainly carried out by PayPal. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other PayPal services where you have a user account.

      You can find more about the data processed through the use of PayPal in the Privacy Policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

    8. Sofortüberweisung

      Our website enables payment via "Sofortüberweisung" (instant bank transfer). The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.

      With the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin fulfilling our obligations.

      When paying via "Sofortüberweisung," your PIN and TAN are transmitted to Sofort GmbH. The payment provider then logs into your online banking account, automatically checks your account balance, and initiates the transfer. An immediate transaction confirmation follows. Your turnovers, the credit limit of your overdraft facility, and the existence of other accounts and their balances are also automatically checked after logging in.

      In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. The personal data includes your first and last name, address, telephone number(s), email address, IP address, and, if applicable, other data necessary for payment processing. This data transmission is necessary to clearly identify you and prevent fraud attempts.

      The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the fulfillment of a contract). You can withdraw your consent at any time. Data processing operations that occurred in the past remain effective upon withdrawal.

      You can find details on payment with Sofortüberweisung at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

    9. Visa

      We offer payments with Visa on our website. The service provider is the American company Visa Inc. For Europe, the company Visa Europe Services Inc., 1 Sheldon Square, London W2 6TT, Great Britain is responsible.

      Data processing is mainly carried out by Visa. This may result in data potentially not being processed and stored anonymously. Furthermore, US government authorities may have access to individual data. It may also happen that this data is linked with data from other Visa services where you have a user account.

      You can find more about the data processed through the use of Visa in the Privacy Policy at https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

  • Data Use and Disclosure

  • We will neither sell nor otherwise market the personal data you provide to us, e.g., when placing an order or by email (e.g., your name and address or your email address), to third parties. Your personal data will only be processed for correspondence with you and only for the purpose for which you provided us with the data. To process payments, we pass on your payment data to the credit institution commissioned with the payment.


    The data collected automatically during your visit to our website is used only for the purposes stated above. No other use of the data takes place.

    We assure you that we will not otherwise disclose your personal data to third parties, unless we are legally obliged to do so or you have given us your prior consent.

  • SSL or TLS encryption

  • For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, our website uses SSL or TLS encryption. You can recognize an encrypted connection by the address bar of the browser changing from "http://" to "https://" and by the lock symbol in your browser line.
  • When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

  • Storage Duration

  • Personal data communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as commercial and tax retention periods must be observed, the storage period for certain data can be up to 10 years.

  • Data Subject Rights

  • Regarding your personal data, as the data subject, you have the following rights against the controller in accordance with statutory provisions:

    1. Right to withdraw consent

      Many data processing operations are only possible with your express consent. If the processing of your data is based on your consent, you have the right to withdraw your consent to data processing at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. The storage of data for billing and accounting purposes remains unaffected by a withdrawal.

    2. Right to information

      You have the right, in accordance with Art. 15 GDPR, to request confirmation from us as to whether we process personal data concerning you. If such processing exists, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if they were not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing for you, as well as your right to be informed about the safeguards under Art. 46 GDPR when transferring your data to third countries.

    3. Right to rectification

      You have the right, in accordance with Art. 16 GDPR, to demand the immediate rectification of inaccurate personal data concerning you and/or the completion of your incomplete data at any time.

    4. Right to erasure

      You have the right, in accordance with Art. 17 GDPR, to demand the erasure of your personal data if one of the following reasons applies:

      1. Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
      2. You withdraw your consent on which the processing is based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal ground for the processing.
      3. You object to the processing according to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing according to Art. 21 para. 2 GDPR.
      4. The personal data have been unlawfully processed.
      5. The erasure of personal data is necessary for compliance with a legal obligation under Union law or Member State law to which we are subject.
      6. The personal data have been collected in relation to the offer of information society services referred to in Art. 8 para. 1 GDPR.


      However, this right does not apply to the extent that processing is necessary:

      1. for exercising the right of freedom of expression and information;
      2. for compliance with a legal obligation which requires processing by Union or Member State law to which we are subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
      3. for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
      4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
      5. for the establishment, exercise or defence of legal claims.


      If we have made your personal data public and are obliged to erase it as described above, we shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform controllers who are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

    5. Right to restriction of processing

      You have the right, in accordance with Art. 18 GDPR, to request the restriction of the processing (blocking) of your personal data. For this purpose, you can contact us at any time at the address provided in the imprint. The right to restriction of processing exists in the following cases:

      1. If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
      2. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
      3. If we no longer need your personal data, but you require them for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
      4. If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.


      If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the EU or a Member State.

    6. Right to notification

      If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom your personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right, in accordance with Art. 19 GDPR, to be informed about these recipients upon request.

    7. Right not to be subject to a decision based solely on automated processing – including profiling

      You have the right, in accordance with Art. 22 GDPR, not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

      This does not apply if the decision

      1. is necessary for entering into, or performance of, a contract between you and us,
      2. is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
      3. is based on your explicit consent.


      However, in the cases mentioned in (a) to (c), the decisions must not be based on special categories of personal data according to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or lit. g applies and suitable measures to safeguard your rights and freedoms and legitimate interests have been taken.

      In the cases mentioned in (a) and (c), we shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

    8. Right to data portability

      If the processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and is carried out by automated means, you have the right, pursuant to Art. 20 GDPR, to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit them to another controller or to request transmission to another controller, where technically feasible.

    9. Right to object

      Insofar as we base the processing of your personal data on the balancing of interests according to Art. 6 para. 1 lit. f GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. You can find the respective legal basis on which a processing is based in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defence of legal claims (objection according to Art. 21 para. 1 GDPR).

      If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

      You have the option, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by automated means using technical specifications.

    10. Right to lodge a complaint with the competent supervisory authority in accordance with Art. 77 GDPR

      In the event of violations of the GDPR, data subjects have a right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement. The right to lodge a complaint exists irrespective of any other administrative or judicial remedies.

      The supervisory authority responsible for us is:

      The Saxon Commissioner for Data Protection

      Postfach 11 01 32
      01330 Dresden

      Devrientstraße 5
      01067 Dresden

      Phone: 03 51 / 85471-101

      Email: saechsdsb@slt.sachsen.de
      Internet: https://www.saechsdsb.de/

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